Client Support Team

Dedicated, professional and knowledgeable. No middlemen, no call centres. Just one dedicated team on hand when you need us, to make sure the entire process is simple, enjoyable and problem free.

TClient-teamhere is no question about it, we are garden office geeks, and proud! We are on hand to make sure there is no question left unanswered and to ensure that you are kept in the loop throughout the entire process.

Our dedicated site surveyors travel the entire UK visiting gardens and designing garden rooms and studios, meaning each and every building is unique and customised, creating a focus on use, requirements and surroundings, the survey is designed to ensure that we understand exactly what it is you’re looking for.

Once we have created your perfect garden room, our office team ensures everything runs smoothly and you have all the information you require. Dedicated customer service, dedicated project management and 100% customer satisfaction.

Charlie Dalton


Charlie launched the very first mainstream garden office company in 2001 when he was unable to source an appropriate garden office to work from home. SMART became an independent, family owned business in 2006 when Charlie and his core team launched a brand-new range with in-house manufacturing.

In recognition of his work in this field, Charlie was awarded Fellowship of the Royal Society of Arts in 2004. He is also a fully qualified carpenter to City & Guilds standard.


Debi Knott

Managing Director

Debi’s role is to ensure that all aspects of SMART run smoothly and that that we provide the best possible working environment for our forty strong team as well as providing EVERY customer with their perfect garden room.

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Sue Phillips

Head of Sales & Marketing

Sue joined SMART in January 2015. With many years’ experience in sales, business development and customer service roles, Sue has very quickly got to grips with being a Garden Office geek with the sole aim of providing you with your perfect garden room and exceptional customer service.


Jon Benny

Consultant Surveyor

Jon is a very friendly and professional individual and he travels all over the UK to provide our free, no obligation site consultations.

Jon’s sole aim is to design your perfect garden room.


Tony Graves

Production Director

Tony is responsible for ensuring that every garden office we produce is individually manufactured to the highest standards and delivered and installed to our customer’s requirements. Tony has been crafting beautiful garden rooms for over 13 years and can usually be found with a pencil behind his ear!

Garden Offices and Studio Support from the UK’s leading manufacturer

Request Our Catalogue

Please fill in the form to request our latest catalogue. It gives details of our full range of buildings and optional extras. Alternatively give us a call or drop us an email and we’ll be happy to answer your questions.

phone 0800 242 5559

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