Our Warranty

Smart Offices are designed and manufactured with a design life of over 25 years.

We back this up with a peace-of-mind structural warranty of 5 years, which is fully covered in our Terms and Conditions, and is detailed below.

We use construction grade materials throughout in our high quality manufacturing procedures.

Then, Smart trained professionals undertake every installation and we also ensure our customer service is polite and attentive.

In the unlikely event of your Smart Office showing a defect in its structural elements within 5 years of installation we’ll come in and repair it straight away.

Warranty

a.  The Product is designed to have a life of 25 years but no guarantee or warranty is given to this effect. However, the Company warrants that the structural elements of the Product will be free from any significant defect for a period of 5 years from the date of the Agreement for purchase.

b.  For the purposes of this clause "structural elements" means the floor, roof and external walls of the Smart Office. The internal cladding, windows and door are also covered. In addition, the Company warrants that upon installation the Smart Office shall be free from any significant defect in other materials or workmanship.

c.  If the Product does not conform to these warranties the Company will take such steps as it deems necessary to bring the Smart Office into a condition where it is free from such defects or, at the option of the Company, refund the purchase price of the Product to the Customer provided that the liability of the Company shall not in any event exceed the total purchase price of the Product and the taking of the steps it deems necessary shall constitute an entire discharge of the Company's liability under this warranty. If the Company opts to refund the purchase price, the Customer shall provide the Company with access and all reasonable assistance so that it may remove the Product whereupon ownership shall vest in the Company.

d.  The Company shall not be liable for a breach of the warranty set out above relating to workmanship and materials other than “structural elements”, unless the Customer gives written notice to the Company within one month from the date upon which the Customer signs the installation checklist referred to in clause 2. e and the Company is given a reasonable opportunity after receiving the notice of examining the Product

e.  The Company shall not be liable for a breach of the warranty set out above caused by any settlement or subsidence of the installation site.

f.  Any repaid or replaced goods will be guaranteed on these terms for the unexpired portion of the one-month period.

g.  All warranties, conditions and other terms implied by statute or Common Law (save for conditions implied by Section 12 of the Sale of Goods Act 1979) are to the fullest extent permitted by law, excluded from the Agreement. Nothing in these Terms and Conditions excludes or limits the liability of the Company for death or personal injury caused by the Company's negligence or fraudulent misrepresentation.
 

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